FAQ

Insurance doesn’t have to be complicated. Here you’ll find easy explanations for all of your questions about coverages, pricing, and more.

Underwritten

To protect your assets in case of loss or damage.

You can reach us via our email info@intrafrica.co.ke or call us on 0722505050 / 0721635333.

At the beginning of cover.

A digital motor certificate can be shared through email or WhatsApp and the same printed.

The policy period is the time for which the policy runs, usually a year. For more information here.

This is the value of the property declared for insurance.

No, insurance is not transferable.

A digital motor certificate can be shared through email or WhatsApp and the same printed with any color printer.

Intra Africa will provide you with a letter to visit one of the valuers and have your vehicle valued.

Within reasonable time after the claim is fully documented.

Claims

This is the amount that is deducted as specified in the policy in case of each and every claim.

We accept MPESA payments via our pay bill Number 597162 & 861600 (use your vehicle registration as the account number).

If your vehicle was under insured, or had pre-accident defects, then contribution is payable.

A claim can be reported through telephone, email, SMS or visit any of our branches.